No matter if you are a solo salesman or an owner of a call center you want the results. Plantronics Voyager Focus UC B825 HeadsetĮveryone wants to close as many calls as possible.Plantronics Voyager Legend Wireless Bluetooth Headset.Here’s the list of the headsets we included in our ranking. On the other hand, if you go for a high-quality device it will result in much better customer service which results in happy customers and contented agents. If you go for a low price and poor quality solution your customers will end up hanging up all the time and your agents will keep getting frustrated. Sadly, it can change the game for both good and bad. When it comes to making and taking calls the call center headsets you choose can be a game-changer. To give your customer the best service, you have to use the proper tools. If the hardware you use is of poor quality, so will be the service you provide. It should be a lesson to call centers.īackground noise, screaking, low volume – all of them can affect how well will you perform during the call. This is why having a well-working headset is crucial. There, everything works well, he’s served brilliantly and he reaches an agreement in less than 5 minutes. He has a backup option, so he calls the other call center. He can’t hear a word, only some strange sounds.įinally, a customer is frustrated with the inability to make the deal come through. He’s determined to finalize the deal as soon as possible.īut, a call center agent has an old and malfunctioning headset. No negotiations, no desperate trying to convince him. Imagine this situation.Ī customer calls and he’s absolutely delighted with the company’s new offer. This does also allow you to connect these 2 x devices simultaneously although it does not include bluetooth functionality.There’s one nightmare for a call center agent. The Jabra Engage 65 provides 2 type of connections, allowing you to connect the headset to your PC via USB and also to a standard desk phone with its included connection cables. Even if it needs to be charged, fast charge feature powers the headset to 40% in 30 mins and 100% in 90 mins. If usage time is a concern, then with the Jabra Engage 65 you need not worry thanks to its capacity of up to 13 hours (in use) without interruption. In addition, the Jabra Engage speaker software eliminates noise from speech allowing you to have and djusted user-defined sound level that stays constant for your comfort. Providing advanced Noise-cancelling technology, this great headset offers crystal-clear calls, experimenting high quality conversation even in loud places. With a range of up to 150m and tripling the number of users in the office without losing connectivity, the Engage 65 device helps increase your productivity even away from your desk. The Jabra Engage 65 Mono is a new class of single ear DECT wireless headset designed to help you raise your performance by offering superior wireless connectivity. The noise cancelling microphone eliminates background noise, helping to ensure that you get your message across clearly without competing to be heard over the noise around you.Ĭompatible with all of the leading analogue and digital desk phone systems, this Jabra headset represents great way for most small to medium sized businesses to transition to go wireless. The sound quality and voice clarity of this Jabra headset is enhanced by integrated technology such as Jabra SafeTone, which protects your ears by cutting off loud noises and maintaining a safe volume level. With 8 hours' talk time and a design which remains comfortable even if it is worn for long periods of time, long or frequent calls should not be problematic. With a range of up to 120m, this headset allows you to move a long distance while you talk. This is a simple, dependable and affordable way to start taking calls while freely moving either at or away from your desk. The Jabra PRO 920 is a professional headset designed for use with desk phones.
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